Frequently Asked Questions

Are there any ongoing costs for my website (besides the initial design/development fee)?

Costs after project completion

Can PixelKraft handle our online marketing as well?

Marketing & SEO solutions

Can PixelKraft integrate booking systems or automation tools into my website?

Online scheduling setup

Do you offer content creation and copywriting?

Content & copy services

Do you offer ongoing support and website maintenance after launch?

Website maintenance plans

Do you offer retainers for ongoing work (like SEO, updates, etc.)?

Monthly support & retainers

How are revisions and changes handled during and after the project?

Handling future changes

How long does a typical web design project take?

How long projects take

How many revisions can I request during the design process?

Included revision rounds

What deliverables will I receive at the end of the project?

Files provided at completion

What do you mean by "automation tools"?

Automate routine tasks

What happens after my website is launched? Do you offer post-project support or retainers?

Support after website launch

What is PixelKraft LLC?

Who we are

What is PixelKraft’s mission or philosophy?

Our core values

What is PixelKraft’s process from onboarding to delivery?

Project workflow & steps

What kinds of booking systems can you set up?

Scheduling software types

What services does PixelKraft offer?

Full-service digital agency

What website packages do you offer, and what are their features and pricing?

Pricing & package options

Who owns the website and deliverables after completion?

Project ownership rights

How do payments work – do you require a deposit?

Payment process overview

How will we communicate and collaborate during the project?

Ways to communicate

Can we communicate via phone or in-person?

Meeting options available

What is your refund and cancellation policy?

Cancellation terms & refunds

Do you offer any guarantees?

Quality assurance policy

How involved do I (the client) need to be in the project?

Your role in projects